A: This is a common setup issue that usually occurs when the blender roller isn’t fully engaged with the bike’s wheel. To fix this:

• Check contact: Verify that the blender roller is making firm contact with the wheel.
• Remove the Spin Art: Detach the Spin Art for inspection.
• Loosen the wing nuts: Begin by loosening the wing nuts on the blender platter.
• Align the roller: Rotate the assembly until the blender roller fits snugly against the bike’s wheel.
• Secure the connection: Once the roller is properly seated, tighten the wing nuts to lock it in place.

A: The legs are designed to tighten with just a few turns. If they spin endlessly, they may be over-loosened. To adjust:

• Check the leg sticker: The sticker indicates the correct direction for both loosening and tightening.
• Tighten appropriately: Turn the leg in the tightening direction (to the right) until it holds firmly.
• Additional tip: If the leg still does not catch, try pushing the bottom of the leg upward while tightening.

A: For optimal long-term performance, regular cleaning is usually sufficient—just avoid getting water in the bearing assembly. Additionally:

• The orange belt: The rubber belt connecting the blender roller and the Spin Art pulley tends to stretch over time.
• Belt care: To prevent premature degradation, remove the belt from the assembly between uses.
• Replacement parts: New parts are available on our website. Contact our sales team or visit our Spin Art Parts Page.

A: As of early 2025, we’ve updated our process from using an elastic to using four zip ties to secure the corners of the paper. If you experience a loose or broken elastic:

• Switch to zip ties: Use zip ties that fit into the holes on the easel.
• Our supply: New Spin Arts ship with our zip ties, and if you need extras, contact our sales team.
• Installation help: Follow the instructions in our Installation Guide.

A: While the blender drive cannot be disengaged, we’ve developed a safety cover to prevent accidental contact. Introduced in early 2025, this cover should become standard soon. Contact our sales team if you’d like to order one.

A: Absolutely. We offer custom branding options and provide branding support if you need guidance. Start your branding journey by visiting our Custom Branding page.

A: If the crescent doesn’t fit over the blender platter, it’s likely that the tightening nut/wing-nut is positioned incorrectly, blocking the crescent. To resolve this:

• Adjust the nut: Rotate the tightening nut a quarter turn either tighter or looser until the crescent can slide in freely.
• Ensure alignment: The adjustment should be minimal so it won’t significantly affect the overall setup.

A: We refer to this as an “offset.” The Spin Art attachment is designed to sit slightly off-center (to the left) of the FBPro. This intentional design ensures that the belt drive can move freely without rubbing against the tire.

A: In rare cases, this can happen. Some Fender Blender Pro models include a blender plate that allows the blender roller to be mounted on either side of the wheel.

• Proper placement: From the rider’s perspective, the roller should always be on the left side of the wheel.
• Incorrect alignment: If it’s mounted on the right side, the orange belt may rub against the tire.

A: If your Spin Art is leaking paint, it's most likely due to a degraded or missing caulk seal. While rare, some units have shipped with missing or incomplete seals; however, seals typically wear out naturally over time, especially with heavy use. We recommend using an industrial-grade silicone sealant, as we do in-house. Alternatively, marine-grade sealants also provide excellent durability and may last even longer, though they can be more expensive. If you're unable to find these locally or online, RTV high-temperature silicone—widely available at hardware and automotive stores—is another reliable option. There are three key locations to check or apply sealant:

• Around the base of the drum (the most common area for leaks)
• Underneath the center ring (doughnut)
• Over the holes for the cable tie used to attach the brake cable

If you're experiencing leaks, first inspect the silicone around the drum's base. If your Spin Art unit arrived with a missing or faulty seal, this is covered by our warranty—please contact us for assistance.