Prices are tax excluded
Packages are generally dispatched within 2 days after receipt of payment and are shipped via FedEX, USPS, or DHL. If you prefer delivery with required signature an additional cost will be applied, so please contact us. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight and/or dimensions of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.
To save you money on shipping we bulk ship all of our items. If you would like your order packaged a special way for you, such as in individual bike blender kits, please indicate so on the COMMENTS section when checking out. Please note that not shipping in bulk is likely to cost more than our website will calculate--expect an addtional amount due.
If you are making a return please use the original packaging. Rock the Bike does not cover shipping fees for returns. After you ship your package please retain the tracking number in case it never arrives to us. We will process your refund once we receive your returned goods.
Ship returns to:
Rock the Bike!
6323 San Pablo Ave
Oakland, CA 94608